In the months following installation, you may notice some shedding or sprouting. This is normal and will not affect the carpet’s life or beauty. Here’s what to do:
- Shedding — The shedding of loose fibers is normal and should subside with regular vacuuming.
- Sprouting — If a single tuft extends beyond the carpet’s surface, simply clip it off. Do not pull it out.
- Pile reversal or shading — This seeming color change may occur in various parts of the carpet, caused by light being reflected in different ways as pile fibers are bend in different directions. This is not a defect but a characteristic of plush carpet.
- Wrinkling — If ripples occur, call us. It may be necessary to professionally re-stretch the carpet.
Depressions or indentations
The weight of heavy pieces of furniture can cause indentations in carpet. Some depressions may be permanent. Use furniture glides or cups under the legs of heavy pieces, or move your furniture a few inches backward or sideways so that the weight is not concentrated in one place. To remedy depressions, work the carpet pile back into place with your fingertips or the edge of a spoon, then, dampen the area and use a hair dryer on a COOL setting, working the fibers with your fingers or a spoon.
Almost all carpet manufactured today has finishes that make it more stain- and soil-resistant, but no carpet is entirely stainproof. It still requires care. Remove spots and spills promptly. If spills or soils are allowed to remain, they may become permanent. Call the phone number normally found on the carpet warranty to obtain specific information about cleaning the carpet.